Terms of Service

1. The Service

SEENALYZE AI provides an AI-based marketing suite for social media analysis, content generation (video, image, text), and scheduling.

2. Account registration and security

You are responsible for all activities under your account. You must provide accurate information. Multi-tenant isolation ensures your 'Workspace' data is separate from others, and you must not attempt to breach these boundaries.

3. Credits and subscriptions

We offer tiered plans (Free, BUSINESS, and Agency) with varying quotas for workspaces, competitors, AI generations, and export entitlements. Monthly and yearly billing options may be available depending on the selected plan. Messaging the SEENALYZE Agent and other AI workflows consumes credits according to the active pricing model. Payments are processed via Stripe. Credit values displayed in the interface are estimates, and actual usage may vary depending on the task and request complexity. Some additional features in the application may also consume credits during usage. Credits included with a paid plan are a non-transferable service allowance for the current credit cycle. They do not roll over. Monthly plans replenish once per paid monthly period; annual plans release the stated allowance monthly while the paid annual term remains eligible. Separately purchased credit packs are recorded independently and do not expire merely because the subscription is canceled. We may refuse a zero-value or unverified payment event unless it is an expressly approved complimentary entitlement.

• Free: 400 bonus credits, 1 workspace, basic AI tools.
• BUSINESS: $89.99/mo or $899.90/yr, 7,000 credits monthly, and expanded workflow limits.
• Agency: $299.99/mo or $2,999.90/yr, 30,000 credits monthly, 10 workspaces, priority generation and support, and watermark-free exports included.
• Agency staff seats: The Agency plan includes 3 staff collaboration seats. Additional seats are billed as a recurring add-on at $25 per seat per month (or $250 per seat per year), charged in addition to the base plan price. Adding or removing seats during a billing period is prorated. Seat charges renew together with your subscription and are subject to the same cancellation terms; if your subscription is no longer on the Agency plan, staff seat access is suspended.

4. User content

You retain ownership of content you upload. You grant us a license to process this content through our AI sub-processors solely to provide the service to you.

You warrant that your content does not violate third-party intellectual property or privacy rights.

Uploaded fonts, logos, and similar brand assets are treated as customer-provided workspace assets. We do not review or verify whether you own them or have copyright, trademark, or license rights to use them. You are solely responsible for obtaining and maintaining all rights needed for any uploaded assets.

5. AI-generated content and Use

Our platform uses AI to generate content and assistant responses. Users must understand the following:

• Accuracy: AI-generated content may be inaccurate or biased. Users must review and edit all output before use.
• Service providers: We use specialized third-party providers for AI, automation, infrastructure, payments, and communications. Your inputs may be processed by these providers as described in our Privacy Policy.
• Labeling: You are responsible for labeling AI-generated media as such where required by platform rules or law.
• Agent interactions: You are responsible for reviewing SEENALYZE Agent responses before acting on them, and for monitoring credit usage generated by agent conversations and tool execution.

The Service Provider is not liable for the content generated by AI or for any consequences arising from its publication. You use AI outputs at your own risk.

6. Ownership of Generated Content

To the maximum extent permitted by law, you own the outputs generated for you by the Service. We claim no ownership over your AI-generated brand identities, images, or videos.

7. Prohibited Use

You may not use the AI to generate malicious deepfakes, misinformation, hate speech, unlawful content, or content that violates applicable platform rules or law. We reserve the right to monitor usage for safety and abuse prevention.

7A. Email marketing

When you upload contacts or send a campaign, you act as the sender and data controller. You warrant that each recipient was collected lawfully and may receive the message under the laws that apply to you and the recipient. You must maintain evidence of permission, use accurate sender details and non-deceptive subjects, include a valid business postal address, and honor opt-outs and suppression records. Purchased, scraped, fabricated, or otherwise unauthorized lists are prohibited. We may delay, suspend, or terminate sending to prevent abuse, protect deliverability, or comply with law. Using a third-party delivery service does not remove either party's legal obligations.

8. Third-party platforms

Use of the service requires compliance with Meta, TikTok, X, and Google Terms of Service. Disconnection or API changes by these platforms may affect our service.

9. Termination

We may terminate access for violations of these terms, specifically including 'jailbreaking' AI prompts or bypassing security measures.

10. Limitation of liability

Our liability is limited to the amount you paid in the last 12 months. We are not liable for AI hallucinations, service interruptions caused by upstream service providers, or disputes arising from customer-supplied assets, including uploaded fonts.

11. Refunds and right of withdrawal

Consumers generally have a 14-day withdrawal right for distance contracts. The rules differ between services and digital content. If you expressly request a service to begin during the withdrawal period, a proportionate amount may be payable for performance already supplied; the right for a service is lost only after full performance where the legally required request and acknowledgements were obtained. For digital content not supplied on a tangible medium, the right may cease when supply begins only where the legally required prior express consent, acknowledgement and confirmation were obtained. We apply all mandatory consumer rights. Business customers that are not consumers have no statutory withdrawal right. Ordinary subscription cancellation takes effect at the end of the paid billing period. Plan features and credits remain available until then, including scheduled monthly releases during a paid annual term. When paid access ends, any unused plan credits are removed. Separately purchased credit packs remain available unless their own payment is reversed. A partial or full refund of a subscription payment revokes the full plan allowance associated with that payment term. A partial refund of a credit pack revokes pack credits in the same proportion as the refunded payment; a lost payment dispute revokes the full affected pack. While a payment dispute is open, credit spending may be paused. If affected credits were already used, the unavailable amount is recorded against future credits of the same type instead of creating a reusable balance. Reversing a subscription payment does not consume separately purchased pack credits. A “payment dispute” here means a chargeback or payment dispute reported by our payment provider, not an ordinary complaint or exercise of a statutory consumer right. Duplicate webhook notices, refunds and dispute outcomes are processed only once. If a billing restriction appears incorrect, contact •••••@•••••••••.comShow email address for human review. These rules never limit mandatory statutory remedies. Staff-seat add-ons follow the cancellation and refund treatment of the underlying subscription; seat reductions are prorated on the next invoice.

12. Changes

We may update these terms to reflect new features, legal requirements, or operational changes. We will update the 'last updated' date, and continued use after an update implies acceptance of the revised terms.

13. Data protection and processing

We process personal data in accordance with our Privacy Policy. Where you upload or process personal data about third parties (for example your own clients) through the Service, you act as the data controller and we act as your processor under our Data Processing Agreement, which forms part of these Terms and reflects Article 28 GDPR.

14. Complaints

Contact •••••@•••••••••.comShow email address first. Consumers may also refer disputes to the Pest Vármegyei Békéltető Testület and can find current EU alternative-dispute-resolution information on the European Commission consumer redress page. See our Imprint for full provider details.

15. Governing Law

Hungarian law applies, without prejudice to any mandatory consumer-protection rules of the country where a consumer resides. Subject to those mandatory rules, the courts of Hungary have jurisdiction.

16. Contact

•••••• ••••• •.•.Show company details Email:

•••••@•••••••••.comShow email address