Terms of Service

1. The Service

SEENALYZE AI is an artificial intelligence-based social media management platform that lets users connect their business social media accounts, analyse performance, and generate and publish content with the help of AI.

2. Account registration and security

You must create an account to use the Service. You are responsible for protecting your account and for all activity that occurs under it. It is prohibited to use the Service for illegal purposes, sending spam, distributing malicious code, or endangering the integrity of the system (e.g. DoS attacks, scraping). It is also prohibited to create multiple free accounts to circumvent limits.

3. Credits and subscriptions

The Service offers three account types to meet different needs:

• Free: Explore the platform with 300 bonus credits on registration. Includes: 1 workspace, 1 personalized avatar, 5 scheduled posts, 2 competitors. Credits never expire and can be used any time.
• PRO: A monthly subscription priced at USD 49.99/month that provides a monthly allowance of 10,000 credits. Includes: 3 workspaces, 5 personalized avatars, 35 scheduled posts, 8 competitors, plus full functionality.
• Agency: A monthly subscription priced at USD 89.99/month that provides a monthly allowance of 20,000 credits. Includes: 10 workspaces, 15 personalized avatars, 100 scheduled posts, 20 competitors, priority customer support, and priority video and image generation.

Quotas for each account type:

• Workspaces: 1 (Free) vs. 3 (PRO) vs. 10 (Agency)
• Competitors: 2 (Free) vs. 8 (PRO) vs. 20 (Agency)
• Scheduled posts: 5 (Free) vs. 35 (PRO) vs. 100 (Agency)
• AI-generated avatars: 1 (Free) vs. 5 (PRO) vs. 15 (Agency)
• Payments: All payments are processed securely via Stripe, Inc. We neither store nor access your card details. PRO and Agency subscriptions renew automatically until you cancel them through the billing portal.

4. User content and responsibility

You retain ownership of all content you upload or publish through the Service (texts, images, videos). By uploading content, you grant us permission to store, process, and display it to provide the Service.

You are solely responsible for your content and warrant that you hold all necessary rights and that the content does not infringe third-party rights or applicable laws. Images uploaded for posts are automatically and permanently deleted from our systems after successful publication.

5. AI-generated content

The Service uses artificial intelligence to generate various types of content:

• Brand identity: AI-generated brand analyses and guidelines
• Content plans: Monthly content strategy and scheduling
• Ideas: Content ideas with images and videos
• Images: AI-generated visuals
• Videos: AI-created videos
• Captions: Automatically generated copy for images

While we strive for accuracy, AI-generated content may contain errors or inaccuracies. Always review and approve generated content before publishing. SEENALYZE AI accepts no liability for the accuracy, legality, or suitability of AI-generated content. You are solely responsible for how you use AI-generated materials. AI-generated videos, text, and images are created by third-party providers. By using the Service, you expressly acknowledge and agree that the data you provide and the generated content may be used by these providers to train and improve their models in accordance with their own policies.

6. Third-party platforms

The Service integrates with third-party platforms (Facebook, Instagram, etc.). By using the Service, you also agree to the terms of use and privacy policies of these platforms.

7. Account termination

You may terminate your account at any time. We reserve the right to suspend or terminate your access if you violate these Terms.

8. Limitation of liability

The Service is provided "as is". The Service Provider excludes all liability for indirect or consequential damages arising from the use of the Service (e.g. lost profit, damage to business reputation, data loss), except for liability for breach of contract caused intentionally or damaging human life, physical integrity or health. The liability of the Service Provider – within the framework of mandatory legal provisions – is limited to the amount of fees paid by the User in the 12 months preceding the damaging event.

9. Refunds and cancellations

Credit purchases are final. Credits are non-transferable and non-refundable. Based on Section 29 (1) (m) of Government Decree 45/2014 (II. 26.), the User expressly acknowledges and agrees that the Service Provider shall commence performance of the Service immediately after payment. The User acknowledges that they lose their 14-day right of withdrawal without giving a reason upon the commencement of performance. Considering that the Service qualifies as digital content not provided on a tangible medium, the purchase is final, and no refund is possible.

Agency subscriptions renew automatically until you cancel them through the billing portal. Cancellation takes effect at the end of the current billing period. We do not provide partial refunds for unused time within a billing period, except where required by law.

If you believe you are entitled to a refund under applicable law or that there has been a billing error, please contact us at [email protected] before initiating a chargeback.

10. Changes to the Terms

We reserve the right to modify these Terms from time to time. We will notify you about changes. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Complaint Handling and Dispute Resolution

You may address your consumer complaint to the Service Provider at [email protected]. If the complaint is not settled satisfactorily, you are entitled to turn to a conciliation body: Pest Vármegyei Békéltető Testület Address: 1055 Budapest, Balassi Bálint utca 25. IV/2. Website: www.panaszrendezes.hu Consumer Redress in the EU: https://consumer-redress.ec.europa.eu/index_en You may also turn to the consumer protection authority at the Government Office competent according to your place of residence.

12. Governing Law and Jurisdiction

These Terms and the use of the Service are governed by the laws of Hungary. The parties submit to the exclusive jurisdiction of the Hungarian court competent according to the registered office of the Service Provider for the settlement of disputed issues.

13. Contact

If you have any questions about the Terms of Service, please contact us: Márton Donát e.v. Registered office: Hungary, 2040 Budaörs, Ibolya utca 51-53. building: A Tax number: 91557281-1-33 Registration number: 61402755 EU tax number: HU91557281 Email:

[email protected]